Do you have an employee who is covered under ADA but is challenged in completing work tasks? An onsite assessment may assist you in identifying ways the employee can increase productivity and meet job expectations with recommendations by a Vocational Specialist. VocWorks/CareWorks USA can provide on-site job review with the employee and employer to provide recommendations so employers can determine reasonable accommodations.

A Master’s Level Vocational Rehabilitation Counselor completes each assessment taking into consideration:

• The needs of the employee;
• The specific disability; and,
• The essential functions of the position in question (as identified by the employer and the work environment).

Following completion of the assessment, a report will be provided to include:

• Reason For Referral/Accommodation Request;
• Barriers to Job Performance; and,
• Recommendations

The ADA defines “disability” discrimination to include “not making reasonable accommodations to the known physical or mental limitations of an otherwise qualified individual with a disability, unless such covered entity can demonstrate the accommodation would impose an undue hardship on the operation of the business.”

Although the definition of disability has not changed, the meaning of the terms included in the definition have. Disability is defined under the ADA as:

• A physical or mental impairment that substantially limits one or more of the major life
  activities of an individual.
• A record of such an impairment.
• Being regarded as having an impairment.

While the Americans with Disabilities Act Amendments Act (ADAAA) preserves the traditional language defining “disability” found in the ADA – a covered disability is one which “substantially limits one or more major life activities” – it has changed the meaning of these words to expand the number of employees who will be covered.

In doing so, the ADAAA removes requirements imposed by Supreme Court decisions that had the effect of reducing protections for certain people with disabilities. Employers should be certain their human resources departments are well-trained on the ADAAA and the broad standard that must now be used to determine if an individual is “qualified” under ADA.

Lee Ann Griffith
(440) 213-6240
leeann.griffith@vocworks.com

Kathleen Hamlin
(330) 869-6329
kathleen.hamlin@vocworks.com

Amy Miller (IN)
(317) 576-1430
amy.miller@vocworks.com

Event Hosted by

When:
Thursday, November 10, 2011

Where:
Michigan Chamber of Commerce Board Room
600 South Walnut Street Lansing, MI 48933

Time:
8:00a.m. to Noon

Agenda Highlights:

Registration and Networking
8:00 a.m. – 8:30 a.m.

The Impact of Behavioral Health on Productivity Management
(presenter: Janiece Nichols , Account Executive – HelpNet EAP)
8:30 a.m. – 9:20 a.m.

Break and Networking
9:20 a.m. – 9:30 a.m..

Integrated Disability & Absence Management
(presenter: Holly Moyer, M.ED, CRC , Senior Absence Management Consultant – CareWorks USA)
9:30 a.m. – 10:20 a.m.

Break and Networking
10:20 a.m. – 10:30 a.m.

Behavioral Health and the Aging Workforce:
What Employers Need to Know to Remain Competitive
(presenter: Wendy Coduti, Ph.D., CDMS , Assistant Professor/Clinical Coordinator Office of Rehabilitation and Disability Studies Department of Counseling, Educational Psychology & Special Education, Michigan State University)
10:30 a.m. – 11:20 a.m.

Panel Discussion and Question/Answer Session.
11:20 a.m. – Noon

Reserve a Seat
Please contact CareWorks USA by November 1, 2011.
Leslie Samuelson
p. 248.762.3041
e. leslie.samuelson@careworks.com

About the Presenters

Janiece Nichols
Account Executive, HelpNet EAP

Ms. Nichols will look at the impact stress and depression are having on the workforce and talk about ways employers can decrease claim and productivity loss, increase profitability and improve the quality of life for their employees.

Holly Moyer, M.ED, CRC
Senior Absence Management Consultant CareWorks USA

Ms. Moyer will discuss FMLA and the impact it can have on employers. She will explain what qualifies as FMLA, and the importance of coordinating FMLA with other benefits, specifically focusing on EAP. She will also demonstrate how handling FMLA claims in a specific way can affect outcomes and talk about the integration of return to work and FMLA.

Wendy Coduti, Ph.D., CDMS
Assistant Professor/Clinical Coordinator Office of Rehabilitation and Disability Studies Department of Counseling, Educational Psychology & Special Education Michigan State University

Ms. Coduti’s presentation will look at the aging demographic of the workforce and common myths associated with older workers, and workers with behavioral health conditions in general. Behavioral health issues and accommodations will be discussed including reasons why employers need to address these issues in order to remain competitive.

Additionally, National Council on Compensation Insurance (NCCI) studies clearly demonstrate the impact of early case management.

• Intervention reduces claim costs by 23% and increases closure rates by 27%.
• Injured employees whose claims are not medically managed are away from work an average of 27 weeks longer than employees with “limited” or “full” medical case management.

Medical Triage & Telephonic Case Management

Medical Triage completed by our certified Nurse Case Managers provides an employer with a number of medical opinions. This can include documentation on comorbidities, the anticipated medical condition, its relationship to the mechanism of injury and the anticipated medical treatment based on expected treatment parameter and recommendations focused on the avoidance of disability.

This initial “snapshot” of a claim provides you, the employer, with valuable information allowing sound decisions to be made with regard to claim allowances and initial treatment parameters.

“Telephonic Case Management” utilized within the first 30 days of a complex medical-only or a lost time claim is an effective way to ensure the injured worker, the employer and the physician are working together for the most timely and cost effective resolution to the claim.

CareWorks USA and VocWorks’ telephonic Nurse Case Managers will:

• Ensure a 3-point contact is completed within the 24-48 hrs of the referral
• Assist in the determination of the appropriate treatment for the allowed conditions of the claim
• Provide a written plan within 24-48 hours outlining treatment recommendations, documentation of pre-existing illness or injury unrelated to the claim that could impact the healing process and return to work options and time lines.
• Make recommendations as to whether an IME or FCM is appropriate and which will bring the most expedient claim resolution.

National Coverage

The CareWorks Family of Companies provides Medical Triage and Telephonic Case Management to customers across the USA. Our team of Nurse Case Managers has an average of 20 years experience. We are a vital part of managing and reducing the costs associated with both work and non work related injuries.

For more information regarding medical triage and telephonic case management contact your CareWorks USA or VocWorks Account Executive today.

_____________________________________________________________________________________

STAY IN TOUCH WITH US! CareWorks USA 5555 Glendon Court Dublin,Ohio 43016 1-888-627-0065 1-888-627-0064 fax www.careworksusa.com VocWorks 5500 Glendon Court Dublin,Ohio 43016 1-877-641-2010 (614) 760-3597 fax www.vocworks.com

OUR ACCOUNT EXECUTIVES Laura Alexander (937) 748-9412 laura.alexander@vocworks.com John Brose (PA) (724) 861-8440 john.brose@vocworks.com Tony D’Orazio (440) 268-9946 tony.dorazio@vocworks.com Lee Ann Griffith (440) 213-6240 leeann.griffith@vocworks.com Kathleen Hamlin (330) 869-6329 kathleen.hamlin@vocworks.com Amy Miller (IN) (317) 576-1430 amy.miller@vocworks.com Leslie Samuelson (MI) (248) 684-8518 leslie.samuelson@vocworks.com

VocWorks can assist your injured worker in finding employment when they cannot return to work at your company.

Our Vocational Specialists can provide Job Seeking Skills Training (JSST). We can ensure injured workers have an appropriate, professional resume and provide them training on how to respond to tough interview questions with positive responses.

During the structured job search the Vocational Specialist provides the injured worker with quality job leads and assists in setting up interviews with potential employers.

The Vocational Specialist will also document outcomes during the JSST and structured job search, confirm online applications, ensure the employer is hiring and detail a good faith job search and compliance in the program.

We provide a time limited JSST/Job Search service that gets results!

To learn more, talk with your VocWorks or CareWorks USA Account Executive. Or, visit us on the internet through the CareWorks Family of Companies at www.careworks.com. _____________________________________________________________________________________

STAY IN TOUCH WITH US! CareWorks USA 5555 Glendon Court Dublin,Ohio 43016 1-888-627-0065 1-888-627-0064 fax www.careworksusa.com VocWorks 5500 Glendon Court Dublin,Ohio 43016 1-877-641-2010 (614) 760-3597 fax www.vocworks.com

OUR ACCOUNT EXECUTIVES Laura Alexander (937) 748-9412 laura.alexander@vocworks.com John Brose (PA) (724) 861-8440 john.brose@vocworks.com Tony D’Orazio (440) 268-9946 tony.dorazio@vocworks.com Lee Ann Griffith (440) 213-6240 leeann.griffith@vocworks.com Kathleen Hamlin (330) 869-6329 kathleen.hamlin@vocworks.com Amy Miller (IN) (317) 576-1430 amy.miller@vocworks.com Leslie Samuelson (MI) (248) 684-8518 leslie.samuelson@vocworks.com

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