Modified Duty Off-Site (MDOS) Customer Testimonial
VocWorks’ MDOS program has been a successful transitional duty program for hundreds of our clients across the country. Our unique return to work alternative program has reduced the cost and duration of lost-time incidences. In fact, the testimonials below testify to the success of the program.
“The Modified Duty Off-Site (MDOS) Program is a unique program offered by VocWorks/CareWorks USA to assist us in returning our employees back to work following an on-the-job injury. With this being the first opportunity for our organization to provide mod- ified duty to our employees, the VocWorks/CareWorks USA staff was very helpful in assisting us in developing guidelines and initiating the program. The dedicated Off-Site Placement Coordinator secured placement of our employees promptly, and the hands-on coordination from the Nurse Case Manager was vital to provide a team coordination of the process. I have found the VocWorks/CareWorks USA team to be very responsive to our needs when issues arise. For us, the placement of our employees with a non-profit organization is a win-win sit- uation and the non-profit organizations are very happy to have an extra set of hands for help. I would recommend this program to any employer who recognizes that transitional return to work programs offer both physical and mental therapeutic benefits that accelerate the reha- bilitative process for an injured worker. We have seen this happen with the help of the VocWorks/CareWorks USA MDOS program.”
Cassens Transport Company
“When you can’t accommodate your injured employee’s restrictions, MDOS can.”
STAFFMARK
VocWorks Independent Medical Exam (IME) services
VocWorks understands that IMEs are often used in adversarial hearings. Objective findings and timely scheduling are what you need. Our guidelines ensure credible IME outcomes for our clients, including:
- Complete review of medical history, clearly outlining the goals of your IME.
- Get client approval on IME letter before it is sent to the physician, ensuring appropriate issues and opinions are addressed.
- Coordinate IMEs utilizing a panel of more than 350 physicians throughout the U.S. (representing a variety of specialties, including orthopedic, psychiatry, neurology, chiropractic and others), allowing us to coordinate IMEs nationally.
- Notify employee via certified and regular mail, to ensure delivery confirmation of appointment information.
- Confirm attendance at IME appointment and reschedule when necessary.
- Follow-up telephonically to ensure prompt receipt of IME Report.
- Perform a Quality Assurance Review of all IME Reports, ensuring questions and issues are addressed, certainty of opinions clarified and basis for opinions provided.
- Conduct Functional Capacity Evaluations (FCEs) in conjunction with IMEs, if desired.
- Refer your IME directly to VWIME@vocworks.com or to your Account Manager by email.
Disability Exams
- Disability Exams
- Workers’ Compensation
- Second Opinions
- Return To Work Exams
- Long and Short Term Disability
- Impairment Ratings
- Auto Insurance IMEs
VocWorks is the right choice for IMEs. For more information, please contact your VocWorks Account Manager at 1-877-641-2010.
Disability Management and FMLA Solutions
CareWorks USA’s Disability Management solutions can provide you with a streamlined, cost-effective solution for your FMLA administration. Through our state-of-the-art software and administrative and medical expertise, our FMLA administration services offer a comprehensive package of services for employers.
Our customized services ensure that your FMLA program is administered according to your orga- nization’s values and policies and our experienced account management team makes the imple- mentation process easy for you and your employees. Clinical management is a critical component to our FMLA Administration services. It can mean the difference between a well managed leave and ongoing absence management issues. Our nurses work closely with your CareWorks USA designated leave coordinator to determine FMLA designation based on the medical information submitted.
Disability Management FMLA Solutions:
- 24/7 absence reporting through one toll-free phone, toll-free fax or online.
- Employee and worksite education on FMLA reporting procedures.
- Experienced leave administration specialists.
- Disability Nurse Case Manager availability for review of leave requests.
- Close communication with employers and their employees.
- Fair and consistent administration of FMLA leaves.
- Compliance with federal and state-specific leave requirements.
- Accurate tracking of absences, including intermittent and reduced schedule leaves, in any increments of time using any 12-month calendar period designated under FMLA.
- Concurrent administration of FMLA with disability and workers’ compensation benefit
- programs.
- Timely correspondence and reporting.
- Electronic data interfaces.
Contact Us
For more information about any topic in this update, contact your VocWorks Account Manager.
Laura Alexander (937) 748-9412 laura.alexander@vocworks.com
John Brose (PA) (724) 861-8440 john.brose@vocworks.com
Tony D’Orazio (440) 268-9946 tony.dorazio@vocworks.com
Lee Ann Griffith (440) 213-6240 leeann.griffith@vocworks.com
Kathleen Hamlin (330) 869-6329 kathleen.hamlin@vocworks.com
Amy Miller (IN) (317) 576-1430 amy.miller@careworks.com
Holly Moyer (440) 937-9507 holly.moyer@careworks.com
Denise Pretzer (MI) (248) 840-0381 denise.pretzer@careworks.com
Leslie Samuelson (MI) (248) 762-3041 leslie.samuelson@careworks.com
