VocWorks can provide a number of other supplemental services to ensure our customers are getting quality, customer-focused solutions for their injury and absence management programs, including:
Physician File Review
VocWorks provides physician file review services. An appropriate physician specialty completes a paper file review to address appropriateness of treatment requests. Peer review questions and issues are written and reviewed by a Registered Nurse. Evaluation by a physician can also be provided in order to determine if current and retrospective treatments are appropriate and related. A written report is promptly completed and returned.
A nurse will review and negotiate medical treatment requests as necessary to ensure the claimant receives appropriate care for the allowed diagnoses. Utilization management can help facilitate timely treatment, and unnecessary medical procedures that could delay recovery are reviewed. National treatment guidelines and appropriateness criteria support the review process.