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WorkingTogether: An introduction to VocWorks’ Job Placement Services.

This information was developed to give our clients information about the role of the Job Placement Services provided by your VocWorks Case Manager.

Your assigned Vocational Specialist.
I am a Vocational Specialist assigned to work with you in preparing for and returning to the work force. It is vital that we work together in locating job openings that are appropriate for you. Typically, we begin with a few weeks of Job Seeking Skills Training (JSST) during which I will use information that you provide to create a resume, reference page and generic cover letter for you. I will provide you with several copies of each.

During JSST, we will discuss how and where to make contacts with employers who have job openings, preparing for interviews and completing job applications. We will review frequently asked interview questions and appropriate answers you can give. We will discuss organization of your Job Search, as well.

I do not have the authority to approve or deny services for you. However, my recommendations are included in the decision as to whether or not to continue services.

Communication is a primary key to success.
Open, honest communication between us is the best way we can maximize our potential for success. If, for example, you are unable to make your job contacts for more than one day due to illness or some other unavoidable problem, it is very important that you let me know. I, in turn, will notify your Case Manager (if one is assigned to you) so that we can look at options to help you.

If you telephone me and leave a voicemail message, I will return your call as soon as I am able, certainly within 24 hours. If you do not have an answering machine, please let me know when is a good time to return your call. If you know that you have some sort of unavoidable problem and cannot attend a meeting with me, it is very important that you let me know as soon as possible. If I haven’t done so already, I will provide you with several telephone numbers to reach me.

I know that your injury, diagnosis or disability can be difficult for you and for your family. It may feel as though you keep jumping hurdles along the way. I am aware that you may be dealing with stress caused by several changes in your life, and that you want information and prompt answers to your questions.

My role is to assist you in many ways with obtaining permanent, appropriate employment. Your role is to understand the requirements of this program and adhere to them. I must report to your Case Manager/Vocational Rehabilitation Counselor (if one is assigned to you) on a scheduled, ongoing basis. I report timeliness to appointments, whether or not you made the required number of contacts for the week, if you are presenting well to potential employers, if you are seeking employers with job openings and other compliance matters.

Provider payments and problem solving.
As a Vocational Specialist, I do not pay bills or issue checks related to your services. If there is a problem, you should speak with your Case Manager (if one has been assigned to you) or a representative from your Managed Care Organization (MCO), Third Party Administrator (TPA), Ohio Bureau of Workers’ Compensation (BWC) or Opportunities for Ohioans with Disabilities (OOD).

It is very important that you are noting your contacts correctly. The contacts you make are randomly verified. We will discuss all of the facts of our services in great detail to be sure you understand each topic. The important thing to remember is that you are in charge of your program, making contacts, doing everything you can to obtain employment and adhering to the requirements of the program.

Job Search is hard work. I will help you, but it is your program and your responsibility. I look forward to working together.

The VocWorks commitment.
Do not hesitate to ask me questions when things are unclear or if you need more information. This can be a very confusing process. I pledge that I will treat you with courtesy and respect, and I ask that you do the same in return.

As we move forward together in preparing you for a safe, appropriate return to work, I want to be able to count on your participation and commitment. I promise you that you can count on my commitment. I look forward to working with you!